Shipping & Returns
Shipping Policy
We offer free shipping on all orders over $50. For orders under $50, we charge a flat rate of $5.99. All of our packages are shipped in 100% recycled cardboard boxes to reduce waste. We aim to deliver your order within 3-5 business days. If there are any delays or issues with your shipment, we will contact you as soon as possible. Our shipping costs are as follows: - Standard shipping: $5.99 (orders under $50) - Free shipping: orders over $50 If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from SOLARPUNK. If you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return or exchange, please contact us at returns@solarpunk.com. We will provide you with a return shipping label and instructions for returning your item. Please note that we do not cover the cost of return shipping unless the item is defective or damaged. If you receive a defective or damaged item, please contact us immediately so that we can resolve the issue. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.